Returns (updated 07.21.25)

Returned items are eligible for store credit only. At checkout, you agree to the terms listed below.

·       Store Credit:

• Issued for the amount of the returned item(s).
• Customer is responsible for providing the return label. Please see HERE for our full Return Shipping Label Policy.
• Please see HERE for how to view and spend your store credit.

·        We hope you are completely satisfied with your purchase. In the event you are not, we gladly accept returns IF the following parameters are satisfied.

• In original clear poly liner.
• With tags STILL attached.
• Unworn
• Unaltered
• Unwashed
• Free of pet dander/hair
• Free of odors (body odor, perfume, smoke, etc.)
• Free of deodorant/sweat
• Return initiated within 21 days of order. (Customer has an additional 14 days to mail items back. If items are not mailed back within this time frame, return authorization is void.)
• Location in U.S. (see Returns for OUTSIDE U.S. HERE)

If the above parameters are NOT met (to the extent that the item cannot be relisted/sold), 'NUGGLES reserves the right to refuse the return. In such cases, the item can be returned to the customer for a shipping/handling fee of $10. The fee can be invoiced OR deducted from the credit amount due the customer. 

Please check carefully that the above parameters are met before you initiate a return!

 

Items NOT eligible for returns (NO EXCEPTIONS)

• Items purchased on clearance
• Items purchased as a mystery bundle
• Items purchased during an event, conference, popup or party
• Items purchased as part of a wholesale or group order
• Gift cards
• Shipping Insurance

All returns will be processed as store credit. No refunds. Store credit will be emailed to email address listed on order.  Once tracking shows delivered, please allow up to 3-5 business days for processing. 

 

To initiate a return, please log in to your customer account. Don't have an account? Create one here. Or contact our Customer Service team.

 

See additional information here at FAQ